This Privacy Policy explains how Palmer Nutrition ("we", "us", "our") collects, uses, and protects your personal information when you visit palmernutrition.com (the "Site") or purchase our products and services. We are committed to protecting your privacy and handling your data responsibly.

1. Who we are

Palmer Nutrition is operated by Daniel Palmer, MNU Certified Nutritionist. For any privacy-related questions, you can contact us at daniel@palmernutrition.com.

2. Information we collect

We collect the following types of information:

Information you provide

  • Contact details — your name and email address when you sign up for a free guide, newsletter, or make a purchase.
  • Payment information — when you purchase a product, payment details are collected and processed by our payment processor (Stripe). We do not store your card details on our servers.
  • Coaching and consultation details — if you book a consultation or become a coaching client, you may share health, lifestyle, or goal-related information relevant to the service.
  • Correspondence — any messages you send us directly.

Information collected automatically

  • Analytics — we use Google Analytics to understand how visitors use the Site (pages visited, time on site, device type). This data is aggregated and does not identify you personally.
  • Advertising pixels — when you visit advertising-funded landing pages, we may use tracking pixels (such as the Meta Pixel) to measure ad performance and show you relevant ads on platforms like Facebook, Instagram, or TikTok.
  • Cookies — small text files stored on your device that help the Site function and allow us to analyse traffic and advertising effectiveness.

3. How we use your information

We use your information to:

  • Deliver the free guides, paid products, and coaching services you request.
  • Send you email updates, educational content, and relevant offers (you can unsubscribe at any time).
  • Process payments and issue receipts.
  • Measure the performance of our website and advertising campaigns.
  • Respond to your questions and support requests.
  • Comply with legal obligations.

4. Third-party services we use

We rely on trusted third-party services to operate our business. These services may process your personal data on our behalf:

  • Kit (ConvertKit) — email marketing and digital product delivery.
  • Stripe — payment processing.
  • Google Analytics — website analytics.
  • Meta (Facebook/Instagram) — advertising and conversion tracking via the Meta Pixel.
  • Hostinger — website hosting and email.
  • Typeform — contact forms.

Each of these providers has their own privacy policy governing how they handle your data. We recommend reviewing their policies if you want to understand their practices in detail.

5. Your choices and rights

You have the following choices regarding your personal information:

  • Access — request a copy of the information we hold about you.
  • Correction — ask us to correct inaccurate information.
  • Deletion — ask us to delete your information, subject to any legal retention requirements.
  • Opt out of marketing — unsubscribe from marketing emails at any time using the unsubscribe link in every email.

Residents of California and other U.S. states with comprehensive privacy laws may have additional rights under state law, including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell your personal information for money. To exercise any of these rights, email us at daniel@palmernutrition.com.

6. Data retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you unsubscribe or request deletion, we will remove your information within a reasonable timeframe, except where retention is legally required (for example, for tax records).

7. Data security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. If you become aware of a security concern, please contact us immediately.

8. International users

Palmer Nutrition is based in the United States and our Site is hosted and operated from the United States. If you access the Site from outside the U.S., you understand that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

9. Children's privacy

Our Site and services are intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13, in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review the policy periodically.

11. Contact us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please email us at daniel@palmernutrition.com.